Half of them never pick up
Three calls, no answer. Two other installers are already writing to him.
Heat pumps
Teloniphy writes to every quote request within seconds, checks the home and the heating in place, and books the site visit in your reps' calendars.
The problem
Three calls, no answer. Two other installers are already writing to him.
He filled in three forms the same evening. Whoever writes first gets the appointment.
Tenant, collective heating, no water circuit. You find out at the end of the call, sometimes in the boiler room.
An appointment confirmed once, ten days ago, is one where nobody opens the door.
The form is filled in during the evening, when nobody is at the office. Teloniphy writes within seconds, checks the home and the heating in place, and books the site visit.
Tenant, flat, collective heating. Teloniphy finds out in three messages instead of a forty minute visit, and says so politely.
Half of the requests stop replying after two messages. Teloniphy comes back once, at the right moment, then stops. You decide how many times and how long it waits.
An unconfirmed visit is a visit nobody turns up to. Teloniphy reminds them, gets the confirmation, and frees the slot when the answer is no.
The solution
Teloniphy, plugged into your lead sources, set to your own questions, and a single CRM where every request lands.
Message
Appointment booked, Thursday 2:30pm
A Lead Ads form comes in at 9pm. Teloniphy writes to the prospect first on WhatsApp, checks the home, the heating in place and the surface, and offers a slot. The site visit goes to your rep's calendar, the record to your CRM.
AI agents that write first, ask your questions and follow up
Channels to plug in your Meta Lead Ads, your website form and your inbox
Connections to your calendar, your CRM and your tools
The heat pump template already covers oil and gas replacement, air to water, air to air and subsidy questions. You adjust the questions, the tone and the sorting rules, or you build Teloniphy from scratch.
Heat pumps: air to water, air to air, oil replacement, subsidies
Common use cases: quote requests, follow-ups, subsidy questions, site visits
Or start from scratch: your own questions, your tone, your sorting rules
Tone, wording, rules. You decide how Teloniphy writes and it holds that line, from the first message to the follow-up.
Tone and style: warm, direct or formal, formal address or first names, emoji or none
Your questions: what it asks, in what order, how far it insists before letting go
Your sorting rules: what counts as a qualified lead for you, what goes to follow-up
Its limits: what it never writes, and the moment it hands over to you
Tone
Address
First message
Meta ads, your website form, your inbox: connect them once. Every request becomes a lead in the same list, with its status, its progress and its full history.
Lead sources: Meta Ads, Gmail, Outlook, Tally, Typeform
Calendars: appointments land on a slot that is genuinely free
Status tracking: new, qualified, to follow up, booked, customer
Assignment: each lead handed to the right person on your team
In practice
+30%
more appointments booked on the same lead volume
80%
of your leads start a conversation with Teloniphy
< 1min
between the request coming in and the first message sent
24/7
Teloniphy replies in the evening, at weekends and on public holidays
Connect your sources, set your questions, and let Teloniphy write while your reps are out on appointments.
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